What SLA’s do you offer?

We offer different types of SLA’s, among them:

• 8x5x4 – 4 hours response during office hours
• 12x5x4 – 4 hours response during office hours and beyond (08.00-20.00 hrs for example)
• 24x7xbe – best effort response times 24×7
• etc.

Please contact us to discuss your requirements.